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Refund Policy

Last updated: July 17th, 2024

At ShortsGen.ai, we strive to provide high-quality services and products that meet your needs. However, due to the nature of our services and the high costs associated with GPU usage and infrastructure, we cannot offer refunds for purchases or subscriptions. In addition, we maintain a strict no-refund policy. This policy applies to all purchases, subscriptions, and services provided by ShortsGen.ai.

No Refunds

Once a purchase is made or a subscription is initiated, it is final and non-refundable. This means that we do not offer refunds, partial or full, under any circumstances, including but not limited to:

  • Dissatisfaction with the service or product
  • Change of mind
  • Inability to use the service or product
  • Accidental purchases
  • Technical issues not caused by ShortsGen.ai

We encourage all users to carefully consider their needs and review our service offerings before making a purchase.

Cancellations

While we do not provide refunds, you may cancel your subscription at any time. Upon cancellation, you will continue to have access to the service until the end of your current billing period. No prorated refunds will be issued for the remaining period of your subscription.

Service Disruptions and Exceptions

Although we maintain a strict no-refund policy, we recognize that unexpected service disruptions may occur. In the unlikely event of prolonged outages or significant technical issues caused by ShortsGen.ai that prevent you from using the service as intended, please contact our customer support team at shortsgenai@gmail.com. We will review these cases on an individual basis to determine if any resolution or accommodation is warranted, but this does not guarantee a refund.

Changes to This Policy

ShortsGen.ai reserves the right to modify this Refund & Cancellation Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this policy periodically to stay informed of any updates.